Lukul Atelier Support

For help with Lukul Atelier, contact bespoke@lukulatelier.com. Support requests are reviewed manually, and we aim to respond within 1-2 business days.

1. What Support Covers

• Account access: Account access questions, verification issues, and access recovery.
• App access and login issues: Problems reaching or signing in to the training app.
• Training app technical issues: Reports related to planning, logging, history, or technical behavior in Lukul Training App.
• Coach/client linking questions: Help with coach, client, and studio access contexts.
• Subscription or billing questions: General account-level billing and subscription support questions.
• Privacy and data requests: Requests related to privacy, data access, data correction, or data portability.
• Account deletion routing: Account deletion requests should be submitted through the Delete Account process.

2. Safe Email Practices

Please do not send passwords, passport or ID scans, medical documents, payment card details, private legal documents, or private KYC documents by email. If a request requires verification, we will ask only for the minimum information needed to route the request safely.

3. Related Pages

• Coaches
• Pricing
• Delete Account
• Privacy Policy
• Terms of Service
• Health Disclaimer
• Company Information

Coaches · Pricing · Company · Privacy Policy · Terms of Service · Health Disclaimer · Delete Account